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We are sorry.

We've reached our capacity for assistance with rent and utilities this week.

Holiday Notice

Upward Transitions will not take Rent/Utility Assistance screenings on Monday, February 15, 2021, due to the holiday. We will resume screenings on February 22, 2021.

Upward Transitions Building

Assistance Screening

Our weekly rent and utility assistance screening opens each Monday beginning at 9:00 a.m. through our ONLINE form below or by calling 405-232-5507.  We receive requests until the number of qualifying requests received exceeds our funding capacity for the week.

We do not accept requests during weeks with a holiday. 

To check if you qualify for assistance, please see the eligibility criteria, as well as the required list of documentation below that, may be requested as part of your screening.    

If you meet the eligibility criteria and can provide the required documentation listed below, please complete the online assistance screening form or call our office at 405-232-5507.

If you receive our phone system’s busy message, “your call cannot be completed...,” please hang up and call again.

Rent and Utility Assistance

Basic Eligibility Requirements

Criteria

  • Must live in Oklahoma County.
  • Have a 5 day notice to quit, eviction notice, or cutoff notice in the client’s name for the current address.
  • Have minor children under the age of 18 or senior 55 years of age or older living in the home.
  • Have proof of hardship that has caused the difficulty in paying bill. Loss of income after March 1, 2020 due to the impact of COVID qualifies as a hardship.
  • Have proof of income and ability to pay next month's bill.

What happens next?

If you meet the required criteria and are able to provide the listed documentation:

  • Please complete the online assistance screening form by clicking the yellow square button below. Please note, that if you do not meet the criteria in the ONLINE assistance screening process, the website will not allow you access to the request for assistance form. 
  • Or you may call our office at 405-232-5507 to be screened to determine if you qualify for assistance

The assistance screenings will begin each Monday at 9:00 am until the number of qualifying requests received exceeds our funding capacity for the week. 

We do not accept requests during weeks with a holiday. 

Please understand that depending upon the number of requests we receive, it may take up to 48 hours before you are contacted. We will make every effort to keep you informed, but please understand, the need in our community is great. 

Thank you for your patience.

Do you qualify?

Complete an Online Assistance Screening.

Our weekly rent and utility assistance screening form is accepted on Monday beginning at 9 a.m. until the number of qualifying requests received exceeds our funding capacity for the week.

 We do not accept requests during weeks with a holiday.

CLICK TO Fill out OUR ONLINE ASSISTANCE SCREENING

Required Documentation​

Please note, some programs may require additional documentation. After completing our initial screening, your case manager will confirm the required documents.

  • Completed agency application.
  • Signed authorizations for release of information for property owner/manager.
  • Signed authorizations for release of information for utility provider(s).
  • Copy of driver’s license or state identification card and Social Security cards for adult family members.
  • Copy of Social Security cards or other verification of Social Security numbers for children (DHS printout, tax return, etc.).
  • Documentation of Income Verification
  • Copy of lease if requesting rent assistance.
  • Copy of eviction notice or 5-day notice to quit.
  • Copy of utility bill(s) with cutoff notice if requesting assistance with utility bill(s).
  • Proof of hardship that has caused the difficulty in paying the bill. Loss of income after March 1, 2020 qualifies as a hardship.
  • Completed property owner/manager verification form.
  • Completed W-9 from the property owner/manager.

At Risk of Eviction?

Please contact legal aid at (888) 534-5243 or visit oklegalconnect.org and legalaidok.org/if-you-need-help.

Other Resources

Please call 2-1-1 to be connected to other resources who may be able to assist you. The following are available resources to consider:

Residential Evictions

The Centers for Disease Control order declared a national moratorium on certain residential evictions for nonpayment of rent, as well as other fees or charges. The moratorium applied only to tenants who meet certain requirements and provide a signed form declaration to their landlords.

To sign the declaration, a tenant must be able to meet certain financial criteria, be unable to pay full rent due to an income loss or “extraordinary” medical bills, have used best efforts to obtain governmental rent assistance, likely become homeless or forced to “live in close quarters” in another residence if evicted, and use best efforts to make timely partial payments that are as close to the full payment as the individual’s circumstances permit.

Following is more information from Legal Aid Services of Oklahoma. www.legalaidok.org/covid-19-response/ or 1-888-534-5243.

Community Cares Partners

The resource center distributes Emergency Rental Assistance (ERA) allocated by the State of Oklahoma, City of Oklahoma City, Oklahoma County, and Cleveland County to help individuals and families facing housing crisis and eviction as a result of lost wages or hardship from COVID-19 maintain housing stability.— okcommunitycares.org

Community Action Agency

caaofokc.org

Hope Center of Edmond

If you live in 73034, 73013, 73003, 73007, 73025, or 73012 — hopecenterofedmond.com

Catholic Charities

(405) 523-3000

Neighborhood Services Organization

(405) 653-6624 — Rent Only: Call Mondays from 8:30am-11:30am.

Heartline 211

heartlineoklahoma.org

Contact Us

1134 W. Main Street
Oklahoma City, OK 73106
CALL (405) 232-5507
FAX (405) 232-6561
info@upwardtransitions.org

Bus Routes

EMBARK Routes 9 & 12 pass by Upward Transitions. See schedules.

Route 9 | Route 12

Office Hours

Monday to Friday
8 a.m. to Noon | 1 p.m.-4:30 p.m.

Closed: Holidays

New Years Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, and Christmas Day.

COVID-19

During the Covid-19 Crisis, please see the Covid-19 information page for more about operations.

Anyone seeking services is encouraged to call in advance to ensure Upward Transitions is accepting clients for specific programs. No assistance will be provided or guaranteed over the phone based on a referral from another agency.

Upward Transitions is a proud United Way agency partner.
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