Upward Transition COVID Preparation

COVID-19 Updates

The ongoing COVID crisis has impacted our world in a way we could have never imagined, and it has lead us to a new way of providing assistance to our community. Our incredible staff is continuing to work with clients and partner agencies via tele-assist (telephone, email, and online). Most of our staff has returned to working in the office, Monday through Friday, 8am to 4:30pm. We are closed for lunch noon to 1pm. Two staff members are working remotely and responding to client and community partner calls, emails, and needs daily.

The ongoing COVID crisis has impacted our world in a way we could have never imagined, and it has lead us to a new way of providing assistance to our community. Our incredible staff is continuing to work with clients and partner agencies via tele-assist (telephone, email, and online). Most of our staff has returned to working in the office, Monday through Friday, 8am to 4:30pm. We are closed for lunch noon to 1pm. Two staff members are working remotely and responding to client and community partner calls, emails, and needs daily.

We are working with our partner agencies to provide for the needs of our mutual clients without the client having to come to Upward Transitions in person.

Individuals who are homeless should discuss the need for a referral to Upward Transitions services with their case manager, advocate, or counselor at the shelter or transitional housing where they reside or agency which provides them with healthcare, mental healthcare, rehabilitative services, etc.

Clients who do arrive at our office may utilize the intercom in the entry way to communicate with staff.

Now that the federal moratorium on evictions has been lifted, we know many will face the possibility of eviction in August and September. To facilitate the tremendous demand for assistance with rent and utilities, we have added an Assistance Request form link to our website. The link can be found under the Need Support? button on the homepage. We hope this process makes it easier for clients to inquire about assistance with rent and utilities. The link is active each Monday beginning at 9 a.m. until the number of requests received exceeds our ability to respond in a few days. We do not accept requests during weeks with a holiday, and we do not currently have funding for utility assistance.

We will continue to monitor the changes daily and keep you informed of any additional changes in our operations.

Thank you for your support, and please stay safe!

Periann Pulliam, CEO

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