Key Responsibilities:

• Conduct an intake assessment to determine a participants’ eligibility for services.
• Develop a housing stabilization plan with participants.
• Assist participants with the development of and encourage adherence to a personal budget plan to assist participants in maintaining their housing.
• Inspect housing to ensure it meets housing habitability standards before financial assistance is provided, when required by funding.
  • Submit requests for short-term housing assistance including rent and utility payments and housing deposits in a timely manner.
• Provide assistance with additional services such as bus passes and gas cards for travel to work, social service appointments, medical appointments, and general needs; identifying document and State ID retrieval; or additional basic needs when supplies are available.
• Provide information to participants regarding options available to them within the social service and community resource systems and refer, as appropriate, to services which will meet their needs.
• Collaborate with partner agencies to assist participants in accessing support services.
• Advocate for participants to secure needed services and resources for which they are eligible.
• Maintain contact with the participant and offer ongoing housing-focused case management services to assist the participant in maintaining permanent housing, when required by funding.
• Respond to calls, emails, texts, letter update requests, and other inquiries in a professional and timely manner.
• Maintain accurate and complete documentation of current service activities using Upward Transitions procedures, forms, and reporting systems in a timely manner to ensure required performance measures are tracked.
• Keep complete and orderly files for efficient retrieval of information.
• Protect participant confidentiality by keeping participants’ case files in designated file cabinets and only release information when the participant has signed an authorization for release of information that is time-limited and specifically states what information can be released.
• Assist in the collection of data and preparation of program reports.
• Participate in company, community, and partner meetings, training, and events when requested.
• Other duties as assigned and required.

Must have valid driver license, reliable transportation, minimum legally mandated auto insurance, and pass background check and pre-employment drug screening.  

This position usually works in a typical office setting at Upward Transitions as well as occasionally visiting participants in their homes, place of employment, or partner agency. There may be extended periods of sitting, standing and/or bending; listening, talking, and/or visual concentration; writing and/or computer use. Lifting should not normally exceed 50 pounds.

To Apply for this Job: Send resume with cover letter and three references to: aterry@upwardtransitions.org 

Only qualified candidates will be contacted. No telephone calls will be accepted.

Upward Transitions prohibits discrimination against any applicant or employee on the basis of race, age, religion, national origin, color, gender, sexual orientation, disability, citizenship, veteran status, or any other legally protected characteristic with regard to any terms and conditions of employment.